Deloitte is set to introduce a generative artificial intelligence (AI) chatbot named “PairD” to a broad audience of 75,000 employees across Europe and the Middle East. Initially launched in the United Kingdom in October, this internal tool is specifically designed to revolutionize various aspects of employee tasks, ranging from creating impactful PowerPoint presentations to crafting emails and even generating code. The move is part of a broader trend within professional services firms to embrace AI solutions, a phenomenon observed across the industry.
Unlike some of its counterparts, Deloitte has taken a unique approach by developing its AI chatbot in-house through its AI institute, rather than partnering with external market players such as OpenAI or Harvey. This strategic decision underscores the firm’s commitment to cultivating and leveraging its internal expertise in the realm of artificial intelligence.
However, despite the evident strides in AI technology, there remains a cautionary note associated with its use. Employees have been advised that the AI chatbot, while a powerful tool, may occasionally generate information that could be inaccurate concerning people, places, or facts. This acknowledgment reflects the ongoing refinement and maturation of AI technologies, emphasizing the need for users to exercise due diligence and perform quality assurance checks before incorporating the chatbot’s output into their work.
Deloitte’s “PairD” tool offers a versatile range of applications, enabling staff members to respond to emails, draft written content, automate tasks through code generation, create visually compelling presentations, conduct research, and develop meeting agendas. The comprehensive nature of these functionalities demonstrates the potential of AI to streamline and enhance various aspects of professional tasks within the firm.
This strategic deployment of AI technologies comes at a crucial juncture for professional services firms, as they navigate challenges in the business landscape, including a slowdown in demand for certain services. The broader industry, encompassing major players like Deloitte, EY, KPMG, and PwC, has witnessed a surge in adoption of AI solutions as part of a broader effort to increase efficiency and reduce costs.
Costi Perricos, the Generative AI Leader at Deloitte, highlighted that the introduction of “PairD” aligns with the firm’s long-term AI investment plans. As the organization explores the vast potential that AI offers, Perricos emphasized the importance of safe and responsible use of these new tools, ensuring that they are applied correctly to create significant value for the firm, its clients, and society at large.
To prepare employees for the integration of this innovative AI tool, Deloitte has implemented a training module that must be completed before accessing “PairD.” This training underscores the firm’s commitment to ensuring that its staff can effectively and safely leverage the capabilities of the AI chatbot.
In a noteworthy gesture, Deloitte has also announced that it will provide free access to “PairD” for the UK disability charity Scope, showcasing a commitment to inclusivity and making AI tools more accessible for various user groups.
Disclaimer:This article has been updated to clarify that Deloitte is still in the process of rolling out its generative artificial intelligence chatbot, “PairD,” to its extensive employee base.
Raksha, a seasoned journalist, specializes in crafting insightful narratives on blockchain and AI developments. With a keen eye for innovation, she distills complex topics into accessible stories, providing readers with a clear understanding of the dynamic intersection between these transformative technologies.
